Any idea why COL FINANCIAL helpdesk is not replying to my questions about opnening an EIP Account?

May 7, 2013 | By Fitz | Filed in: Investing.

They sent me the details but i still have questions and they no longer answer, hope some of you know the answer.

1. Who can go after your account in case of your death? (biglaan)In case you dont have spouse or secondary account holder?

2. In case there website was hacked, what proof can we show that we own an account if the lost all their records because of hacking?

thanks guys